Providence Health & Services Pharmacy Technician 2 - Retail in Seaside, Oregon
Providence is calling a Pharmacy Technician 2 - Retail (1.0 FTE, Days) to Providence Seaside Hospital in Seaside, OR.
Schedule: 8:45am-7:15pm, 4 days per week
We are seeking a Pharmacy Technician 2 - Retail who will perform all typical duties of a retail pharmacy staff technician as defined by the Oregon Board of Pharmacy and local pharmacy drug outlet procedures. Fills physician orders for patient medications under a Registered Pharmacist's supervision. Communicate with and service the needs of the Retail Pharmacy clientèle. Has advanced knowledge and skills in two or more specialty areas in the pharmacy.
Retail Pharmacy Technician's have the opportunity to learn hospital technician and anticoagulation COS.
In this position you will have the following responsibilities:
• Receive new written prescriptions or refill requests from patients and clarify patient and prescriber information.
• Fill prescriptions and place them in baskets with bulk drug bottle used for dispensing verification and final check by pharmacist.
• Accurately input patient demographics, allergy, medical conditions, and billing information and verifies current eligibility for non-electronic billing methods. Check reasonableness of billing before inputting prescriptions.
• Assist in maintaining adequate inventory by ordering products as they are used or needed including over the counter medications. Restock bins for vials, bottles and jars. Check in received orders and do returns to suppliers.
• Maintains current awareness of and complies with the Quality Management programs, including awareness of current monitors and participates as indicated.
• Ensure patients identified by policy are consulted by pharmacist.
• Answer phones in a timely manner and sorts multiple phone calls in a friendly and efficient manner. Refers to pharmacist as appropriate.
• Acknowledge customers presence as they reach the counter and help them in a friendly and efficient way. Meet customer service excellence standards.
• In addition to Tech 1 duties, Tech 2 has the primary responsibility for one of the following significant additional functions:
Provides pharmacy liaison discharge prescription service to the acute care facility. Coordinates with nurse managers, nurses, patients, and pharmacy to provide timely discharge medication processing. Sets expectations with nursing units and patients when prescriptions will be ready for pick up. Acts as a communication liaison between the units, nurses, and pharmacy, first point of contact for acute care nursing staff. Provides special handling of patients and prescriptions as needed. Reports information to the Pharmacy Manager.
Multiple location pharmacy buyer for the retail pharmacies. Works with wholesaler and vendors to acquire medication at the best price point. Ensures products are reordered to minimize acquisitions costs for the pharmacies, achieve the largest gross margin possible and minimize inventory carrying costs. Coordinates with the retail pharmacies to minimize impact of medication shortages. Ensures prescription acquisition costs, average wholesale prices and other cost data are updated in the pharmacy computer system. Reports information to the Pharmacy Manager.
Multiple location merchandiser for the retail pharmacies. Ensures over-the-counter/front end of the pharmacy is merchandised to achieve maximum profitability while ensuring products are carried to meet the needs of the customer, employees, and facility to ease the way. Ensures the number of 'outs' is minimized and inventory levels are appropriate. Works with wholesaler to maximize sale opportunities and advertise the sales to patient via product tags. Ensures over-the-counter/front end prices are updated and appropriate in the point-of-sale system. Reports information to the Pharmacy Manager.
Multiple location Finance/Billing liaison. Ensures all end of the month information is collected, audited, and delivered to the Finance point of contact to achieve accurate accounting and Prov Report information. Coordinates with reconciliation services to achieve maximum reimbursement from third party insurance companies. Processes all account receivable (AR) for finance for reimbursement. Reviews and audits all AR accounts for accuracy before billing. Acts as a point of contact for Finance. Researches unpaid invoices to ensure payment. Collects data from multiple sources to provide complete financial information. Responsible for the data in the pharmacy computers system financial. Reports information to the Pharmacy Manager.
Multiple location pharmacy information system liaison. Acts as the primary liaison between pharmacy and Information Services (IS). Acts as the primary person to troubleshoots and correct information services problems. Supports IS in maintaining and updating systems as needed. Communicates issues to the pharmacies in a timely manner. Reviews upgrades, reports them to the Pharmacy Manager, and communicates information to the pharmacy staff to maximize the use of the retail pharmacy systems. Reports information to the Pharmacy Manage.
Required qualifications for this position include:
Highschool Diploma or equivalent
1 year experience (2080 hours) of retail pharmacy practice.
1 year of customer service experience.
Preferred qualifications for this position include:
- Graduation of Pharmacy Tech program.
About Providence in Oregon
As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.
The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing
people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,
"Providence will provide the best care and service to every person, every time."
Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.
We offer a full comprehensive range of benefits - see our website for details
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Pharmacy Technician
Req ID: 242845